Refunds & Disputes
How to dispute a transaction, get a FanBucks credit, and what counts as a chargeback.
Fansit's Refund Policy
All refunds are issued as FanBucks credits. Here's what's eligible, what isn't, and how to request one.
How to Dispute a Transaction
Open the wallet, find the transaction, and select Dispute. We respond within 3 business days.
What Happens If a Creator Deletes Their Account?
Subscriptions stop auto-renewing, PPV content you bought stays accessible, and tips are not refundable.
Chargebacks vs Fansit Disputes — Use the Right One
Filing a chargeback with your bank when you should have used Fansit's dispute flow can get your account permanently banned.