Refunds & Disputes

What Happens If a Creator Deletes Their Account?

3 min read

What Happens If a Creator Deletes Their Account?

Creators can leave Fansit voluntarily, or Fansit can remove them for policy violations. Here's what happens to your subscriptions, PPV, and tips when either occurs.

Subscriptions

  • Auto-renewal stops immediately.
  • The unused portion of your current period is refunded to your wallet as a FanBucks credit. This is automatic — you don't have to file a dispute.
  • The credit equals the unused days × the daily-equivalent of your subscription price. If you paid 600 FB for a monthly sub and the creator leaves halfway through, you get 300 FB back.

PPV content you've already bought

  • Stays accessible. This is the lifetime PPV access guarantee.
  • You can find it in Profile → Purchases any time.
  • If Fansit removes the creator for a content violation that affects the specific PPV you bought, the FanBucks come back as a credit and access is revoked.

Stream Recordings you've bought

  • Stay accessible for the same lifetime guarantee. Same Profile → Purchases tab.

Tips

  • Not refundable. Tips are voluntary gratuities and stay with the creator's earnings (subject to any holdback for chargebacks or fraud review).
  • The only exception is unauthorized account access. If your account was used to send tips without your permission, file a dispute through the wallet.

DMs and chat history

  • DM threads stay in your inbox even after the creator leaves.
  • The creator can no longer message you.
  • You can no longer message them.

Custom content requests

  • In-progress requests are cancelled and the FanBucks come back to your wallet automatically.
  • Completed requests are governed by lifetime PPV access — you keep the content.

The creator might come back

Voluntarily-deleted accounts can be reactivated within 30 days. If the creator returns within that window:

  • Your subscription stays cancelled (auto-renewal doesn't restart).
  • Your PPV access is unaffected (you still have it).
  • You can re-subscribe if you want.

After 30 days, the deletion is permanent and the username is released.

When Fansit removes a creator for cause

If we remove a creator for a zero-tolerance violation (CSAM, non-consensual content, fraud at scale), additional things may happen:

  • Specific content removed for the violation may be deleted from your purchases.
  • You'll get a notification explaining the removal scope.
  • Refunds for affected content are processed automatically.

Other content from that creator that wasn't part of the violation is unaffected — you keep access.

Was this article helpful?