Notification Preferences

Choose which emails and push notifications you want from Fansit. Most can be turned off any time. Critical security and transactional notifications can't be disabled.

Where to manage

Settings → Notifications

You'll see categories with toggles for Email, Push, and In-app.

Categories

Account & security (cannot disable)

• New login from a new device.
• Password change confirmation.
• 2FA status changes.
• Tax form availability.

These are required for account security and tax compliance.

Transactional (cannot disable)

• FanBucks purchase confirmations.
• Subscription renewal receipts.
• Payout completion notifications.
• Chargeback notifications (creators).
• Refund/credit notifications.

These are required as proof of transaction.

Activity (you can disable)

• New post from a creator you subscribe to.
• New live stream from a creator you follow.
• New message in a thread.
• New tip received (creators).
• New PPV unlock (creators).

Recommendations & engagement (you can disable)

• Suggested creators based on your activity.
• "Creators who like you" notifications.
• Weekly digest of activity.
• Birthday / anniversary notifications.

Marketing (opt-in only)

• New feature announcements.
• Promotional offers.
• Platform news and updates.
• Survey requests.

Marketing is opt-in only. We never send marketing without your explicit opt-in.

Push vs email

For each notification category, you can choose to receive it via:

• Push notification (mobile app).
• Email.
• In-app only (no push, no email).
• Off (where allowed).

We recommend:

• Push for time-sensitive (new message, new live stream).
• Email for receipts and account changes.
• In-app for low-priority (recommendations).

Quiet hours

You can set quiet hours to suppress push notifications during specific times:

1. Settings → Notifications → Quiet Hours.
2. Set start and end times.
3. Enable.

During quiet hours, push notifications are silenced (you'll see them when you check the app, but no audible/visual alert).

Reducing notification volume

If you're getting too many notifications:

• Turn off recommendation notifications.
• Disable the weekly digest.
• Mute specific creators (per-creator notification setting on each creator's profile).
• Switch to email-only for low-priority categories.

The cleanest minimal setup:

• Push for: new message, security alerts.
• Email for: receipts, tax forms.
• Off for: everything else.

Email frequency

If you find emails overwhelming, you can change to:

• Real-time — every notification triggers an email.
• Daily digest — one email per day with all activity.
• Weekly digest — one email per week.
• Off — no emails for that category (where allowed).

The digest options consolidate multiple notifications into a single email.

Unsubscribing from emails

Every Fansit email has an unsubscribe link at the bottom. Clicking it:

• Opts you out of that specific email category.
• Does NOT cancel your subscription, account, or any active service.
• Does NOT affect transactional emails (which can't be unsubscribed).

Mobile vs web

Notifications work consistently across mobile and web, but:

• Push notifications require the mobile app.
• Web notifications show as browser notifications (only when you have Fansit open).
• Email arrives the same way regardless.

If you primarily use Fansit on web, you'll want email notifications enabled for the things you'd otherwise get push for.

Notification troubleshooting

Not getting push notifications:

1. Check device settings: Allow notifications for the Fansit app.
2. Check Fansit settings: Push notifications enabled for the relevant category.
3. Try restarting the app.

Getting too many notifications:

1. Audit your notification settings.
2. Mute specific creators.
3. Switch to digest mode.

Email going to spam:

1. Mark a Fansit email as "Not spam."
2. Add notifications@fansit.com to your contacts.