Payments & Billing

How Fansit Shows Up on Your Bank Statement

2 min read

How Fansit Shows Up on Your Bank Statement

When you buy FanBucks, the charge appears on your card statement as PERSONA PAYMENTS.

It does not appear as:

  • "Fansit"
  • "Fansit.com"
  • The name of any specific creator
  • Anything adult-related

Why "PERSONA PAYMENTS"

Persona Payments LLC is the legal entity that operates Fansit. We use a discreet billing descriptor so your statement doesn't draw attention. This is standard practice for adult-platform billing.

The descriptor may be followed by a transaction-specific suffix (a confirmation code or location), but the recognizable name is always PERSONA PAYMENTS.

What if I see a charge I don't recognize?

Before assuming it's fraud, check three things:

  1. Did you buy FanBucks recently? Even a small package shows up as a separate line.
  2. Is auto-recharge on? Auto-recharge can trigger silently when your balance drops.
  3. Does someone else have access to your card? A partner, family member, or saved-card-on-shared-device situation.

You can verify any Fansit charge by opening Settings → Wallet → Transaction History. Every FanBuck purchase is listed with the date, amount, and payment method.

If you still don't recognize the charge

Email support@fansit.com with:

  • The date and amount of the charge.
  • Last 4 digits of the card.
  • Your Fansit username (if you have one).

We'll trace the transaction. If it's fraudulent, we'll refund it as a chargeable refund (not a FanBucks credit) and help you with next steps.

Don't dispute first, ask first

If you file a chargeback with your bank before contacting us, we lose the chargeback fee even if the dispute was a misunderstanding. Worse, repeat chargebacks for legitimate transactions can get your Fansit account permanently banned. Always email support@fansit.com first — we'll resolve it faster than your bank can.

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