Changing Your Password

Update your Fansit password from account settings. Use a long, unique password that you don't reuse on other sites.

How to change

1. Settings → Account → Password.
2. Enter your current password.
3. Enter your new password twice.
4. Save.

The change takes effect immediately. You stay logged in on your current device but other sessions are signed out.

Password requirements

• Minimum 12 characters.
• Mix of letters, numbers, and symbols.
• Cannot match any of your last 5 passwords.
• Cannot be a commonly-leaked password (we check against public breach databases).

We recommend using a password manager to generate and store your password.

If you forgot your current password

Use the Forgot password flow from the login screen:

1. Tap Forgot password.
2. Enter your email.
3. Check your email for a reset link.
4. Set a new password.
5. Log in with the new password.

The reset link expires after 1 hour.

After changing

Other sessions get signed out. You'll need to log in again on:

• Other browsers.
• Other devices.
• Mobile apps.

Your 2FA settings stay the same — you'll be prompted for 2FA on the next login as usual.

Two-factor authentication

If you don't have 2FA enabled, this is a good moment to set it up. See Setting Up Two-Factor Authentication.

A strong password is good. A strong password plus 2FA is much better.

If you suspect your account was compromised

If you think someone else accessed your account:

1. Change your password immediately (using the standard flow above).
2. Sign out of all sessions — Settings → Account → Active Sessions → Sign out all.
3. Enable 2FA if you haven't already.
4. Check your transaction history for any unauthorized activity.
5. Email support@fansit.com with details if you find anything suspicious.

We can help investigate, freeze pending transactions, and refund unauthorized charges.

Bad password patterns

Avoid:

• Using the same password as another account (especially email or banking).
• Using personal info (birthday, pet name, address).
• Short passwords (under 12 characters).
• Variations of common words ("Password1!" — these are in breach databases).

The strongest passwords are:

• Generated by a password manager.
• 16+ characters.
• Random.
• Unique to Fansit.